Submit a Help Request (804) 828-2227 | itsc@vcu.edu

IMPORTANT ALERTS and NOTICES from LEARNING SYSTEMS

Current Alerts, Issues, and Notices

The Blackboard System upgrade to the Q4 2016 Release is complete. The site was brought back online at 2:30pmWednesday, May 17th, 2017.

Tutorials and help articles have be updated and are available in the Technology Services askIT Knowledge Base for Blackboard 9.1.
 
With this upgrade came a new and improved look. For information about this look and how to navigate the system, go to How to Navigate the New Look of Blackboard.
 
If you discover any issues or have questions concerning Bb or at any time, please submit an online IT Support Center at http://go.vcu.edu/itsc/, email blackboard@vcu.edu or call 828-2227.

2nd Monday of each month, 2am-6am - Blackboard Building Block Updates. To minimize disruption, this schedule may be adjusted based on critical semester dates.

Blackboard Course Retention and Removal Procedures - In accordance with the Records Management policies mandated by the State, Blackboard courses are archived and removed from the system throughout the year following the Blackboard Course Retention and Removal Procedure.


Blackboard Mobile Learn Transition

Effective August 1, 2017, Blackboard Mobile Learn will be removed from all app stores.

After August 31, 2017, Blackboard will no longer support Mobile Learn.  Clients should begin transitioning to Blackboard’s student app (available under the name "Blackboard") & Blackboard’s Bb Instructor apps (available under the name "Blackboard Instructor"), scheduled for release in July 2017.  These two applications offer an enhanced, user-centric mobile experience that puts critical teaching and learning tools right in users’ hands.  All users can expect increased efficiency with our simplified workflows built to complete on the go. Click here for more information.

Students are encouraged to download the Bb Student Mobile App. The Bb Instructor Mobile App is coming soon! For more information, go to the Blackboard Mobile Apps askIT page.


Echo360 Instructor Education Series - Summer is almost here, and it's the perfect time to kick back, relax, and prepare for your courses next term! Starting next Tuesday, Echo360 is here to help complement your course delivery with an educational series for instructors, instructor assistants, and supporting staff. Attend as many sessions as you'd like - you'll learn about the benefits of using Echo360 for everything from video creation and management, to engaging your students inside and outside of the classroom, to analyzing how your students are performing in your course with data and dashboards. For more information and to register, visit our Learning Systems blog.