Have a Canvas question?
Canvas 24/7 Vendor Support

Have a general IT issue?
VCUIT Support Center,
804-828-2227

Need hands-on help with
Canvas or Kaltura?
LSrequest@vcu.edu
Request Virtual 1:1 or Group Technical Training

Help & Resources

Learning Systems offers a variety of assistance options available for faculty, staff and students. If you do not find the resource you need, please contact us at lsrequest@vcu.edu or the IT Support Center at 804-828-2227 for assistance. When requesting assistance, please be sure to provide all necessary information needed to resolve your particular problem (i.e course IDs, eIDs, assignment names, gradebook column titles, etc.).

Use the navigation menus on the website, or the buttons below to find system login links, step-by-step guides and training opportunities for the systems and tools supported by Learning Systems. 

How-To's and Self-Help

Canvas     Kaltura

Asynchronous Training
(includes the Learning Systems Academy
and LinkedIn Learning)

Troubleshooting, Quick Fixes,
Request Help/Report an Issue

Troubleshooting

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