Request Help or Report a Problem
When requesting assistance, please be sure to provide all necessary information needed to assess your particular issue. Examples: course ID, VCU eID, assignment name, gradebook column title, etc.
- Have a Canvas question? Access Canvas 24/7 Vendor Support
- Have a general IT issue? VCU IT Support Center, 804-828-2227, submit a help request ticket
- Need hands-on help with Canvas or Kaltura? LSrequest@vcu.edu
- Need pedagogical advice? Academic Affairs, VCU CTLE, Open Office Hours