Have a Canvas question?
Canvas 24/7 Vendor Support

Have a general IT issue?
VCUIT Support Center,
804-828-2227

Need hands-on help with
Canvas or Kaltura?
LSrequest@vcu.edu
Request Virtual 1:1 or Group Technical Training

Handling High Similarity Matches

Please note:

  • All intellectual property rights remain with the student when they submit their paper, making Turnitin unable to offer immediate access to papers or handle the paper exchange directly.
  • If a student submits a paper to one of your classes, and it indicates a high similarity percentage to another paper, either within your institution or at another, you can request to view the matching paper.

Paper View Request Process

  1. Turnitin sends an email on your behalf to the host institution.
  2. An instructor at the host institution receives the email request.
  3. The instructor's reply transfers the originally requested paper to you.
    • At this point, your communication with the instructor is external to Turnitin.
    • Turnitin acts as the initial facilitator between yourself and the matching paper's host institution.
    • If you do not receive a reply, Turnitin cannot follow a paper view request any further.