Have a Canvas question?
Canvas 24/7 Vendor Support

Have a general IT issue?
VCUIT Support Center,
804-828-2227

Need hands-on help with
Canvas or Kaltura?
LSrequest@vcu.edu
Request Virtual 1:1 or Group Technical Training

Change Video Ownership

Users can change the ownership of videos using Kaltura MediaSpace (KMS). When a user leaves VCU, the Kaltura identity database is not updated with removals.Because of this, eIDs are never deleted from the system and therefore, "orphaned" content will not be an issue.

How to Change Video Ownership in Kaltura Media Space (KMS)

When looking at your list of content in My Media:

  1. Select a video
  2. Click Actions, then click Edit
  3. Open the "Collaboration" tab
  4. Select Change Media Owner
  5. Enter in the eID of the desired user

Kaltura Administrators can change the ownership of videos in bulk. For this option, please submit a Help Request ticket located in the top right corner of the IT Support Center website. Only Department Heads / Directors can make this request in extenuating circumstances.  Every effort must be made to contact the original owner of the media.