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HIPAA Compliance

PLEASE NOTE: Users on the “HIPAA” sub-account are locked out of their videos automatically pushing from Zoom Cloud Recording to Kaltura feature to ensure compliance with HIPAA regulations. Users are placed on the HIPAA sub-account if they fall under a business unit that is likely to deal with HIPAA-related data, typically health-related departments and schools. Working with the Information Security Office, those units have been determined to include the Schools of Medicine, Nursing, Pharmacy and Dentistry, the College of Health Professions, the Massey Cancer Center, the VP for Health Sciences, VP for Research, the Departments of Psychology and the Partnership for People with Disabilities. These users still have the option of recording to their computers and uploading the files to VCU Kaltura or other servers.

Manually Uploading Zoom Videos to Kaltura

If you need additional options for recording Zoom meetings using the Kaltura integration, please contact your department's technology manager for assistance.

For those users on the HIPAA sub-account who will not have access to Cloud Recording, it's still possible to host and share your videos from Kaltura. (Note: Zoom HIPAA users can record to the Zoom Cloud but still not the Kaltura cloud; so you will still need to use the "Record to Cloud" function if you would like to either download them or upload them into Kaltura.)

  1. Choose the Record or Record to Cloud option while in a Zoom meeting.

  2. When you end the Zoom meeting, the recording will be written to your hard drive or your corresponding Zoom account. When complete, a pop-up window will show you where to find the file (saved as an MP4 video file).

  3. Visit go.vcu.edu/video to access your Kaltura account.

  4. Choose Add New from the top menu, select Media Upload and point to the file you want to upload.
    image of Kaltura upload menu
  5. If the content of your video includes information covered by the HIPAA Privacy Rule, be sure to select Category 1 from the following menu options to ensure compliance:
    image showing the checkbox for Category 1 data
  6. Once you are ready to share with your Canvas course, follow the Embed a Kaltura Video in Canvas steps.