Have a Canvas question?
Canvas 24/7 Vendor Support

Have a general IT issue?
VCUIT Support Center,
804-828-2227

Need hands-on help with
Canvas or Kaltura?
LSrequest@vcu.edu
Request Virtual 1:1 or Group Technical Training

Accessing Canvas at VCU

Canvas Courses and Enrollment

  • Course Creations: Courses are auto-generated via VCU's Banner (SIS) process before the start of each semester.
  • Course Enrollments: Primary instructors and registered students are auto-populated into their courses using the Banner system as well. Secondary instructors, TAs, and any other role need to be manually enrolled by the primary instructor.
  • Non-VCU User Access (Affiliates) - granting access to users who are not officially a part of the VCU community but need access (affiliates) (i.e. guest speakers, outside programs, etc.)
  • Update your name - visit the Call Me By My Name page, which allows you to indicate a name/name of use, gender/gender identity and pronouns which will update across all VCU platforms.
  • Login issues could be a result of a problem with your VCU eID or Password. Your VCU eID is a username that authenticates you to many VCU web applications and electronic services.
  • Still have questions? VCU IT Support Center can point you in the right direction.